Privacy Notice for Website Visitors
Last updated: 13 April 2026
1. About this notice
This privacy notice explains how Rosalind Watchorn Solicitors (“we”, “us” and “our”) uses personal data when you visit this website or contact us using the contact details published on it.
This notice applies to:
- visitors to this website;
- people who contact us by email or telephone after viewing the website;
- people who make general enquiries using the contact details shown on the website;
- people who contact us about vacancies or careers; and
- people who raise a complaint using the contact details published on the website.
This notice does not cover how we process personal data when we provide legal services to clients or act in connection with a legal matter. If you choose to instruct us, we will provide additional privacy information about that processing separately.
2. Who we are
Rosalind Watchorn Solicitors is the controller of the personal data covered by this notice.
Address: 10 Kenwood Park Road, Sheffield, S7 1NF
Email: mail@rwatchorn.co.uk
Telephone: 0114 229 0160
3. What personal data we may collect
Depending on how you use the website, we may collect and use the following personal data:
Technical website data
This may include your IP address, browser type, device information, pages visited, date and time of access, and other technical information needed to operate, secure and maintain the website.
Enquiry and correspondence data
If you email us or telephone us using details shown on the website, we may collect your name, contact details and the contents of your enquiry or correspondence.
Recruitment data
If you contact us about a job or send us a CV, we may collect the information contained in your email, CV or covering letter, such as your employment history, qualifications and contact details.
Complaint data
If you raise a complaint, we may collect the information you provide in connection with that complaint and any related correspondence.
Sensitive personal data
As a law firm, people sometimes include sensitive or confidential information in their first contact with us. If you choose to provide that kind of information, we will only use it where this is lawful and necessary.
4. How we collect your personal data
We collect personal data:
- directly from you, when you email or telephone us;
- automatically, when you browse the website; and
- occasionally from third parties where this is necessary to deal with your enquiry, complaint or recruitment contact.
5. How we use your personal data and our lawful bases
We use personal data for the following purposes:
To operate, secure and improve the website
We may process technical website data for website delivery, security, troubleshooting and administration.
Lawful basis: our legitimate interests in running a safe and effective website.
To respond to enquiries
We use your contact details and the contents of your enquiry to respond to you, consider whether we can assist, and manage follow-up communications.
Lawful basis: our legitimate interests in responding to enquiries and, where relevant, taking steps at your request before instruction.
To deal with recruitment contacts
We use information sent to us about vacancies or speculative applications to consider candidates and communicate with them.
Lawful basis: our legitimate interests in recruitment and, where relevant, taking steps prior to entering an employment contract.
To handle complaints and protect our position
We use complaint information to investigate, respond to and manage complaints, and to protect our legal and regulatory position where necessary.
Lawful basis: our legitimate interests in complaint handling and risk management, compliance with legal and regulatory obligations, and where necessary the establishment, exercise or defence of legal claims.
Where sensitive personal data is included in an enquiry or other communication, we will only process it where a valid condition under data protection law also applies.
6. Who we may share personal data with
We may share personal data, where appropriate, with:
- our website hosting provider and IT service providers;
- our email, telecoms and administrative service providers;
- professional advisers, insurers and auditors;
- regulators, law enforcement agencies, courts or other authorities where required or permitted by law; and
- other third parties where necessary to respond to your enquiry or where you ask us to do so.
We do not sell personal data.
7. International transfers
Some of our service providers may process personal data outside the UK.
Where personal data is transferred outside the UK, we will take appropriate steps to ensure that a proper level of protection is in place, such as the use of approved contractual safeguards or another lawful transfer mechanism.
8. How long we keep personal data
We keep personal data only for as long as reasonably necessary for the purposes for which it was collected.
In particular:
Technical website data
We keep this for short periods as reasonably necessary for website security, performance monitoring and troubleshooting.
General enquiries
We usually keep enquiry correspondence for up to 12 months after the last substantive contact, unless we need to keep it for longer to respond properly, protect our legal position, or because the enquiry becomes a client matter or a complaint.
Recruitment enquiries and CVs
We usually keep unsuccessful applicant information for up to 12 months after the end of the relevant recruitment exercise or last contact, unless we are required to keep it longer by law or you agree that we may retain it for longer. If someone joins us, their information will be kept in accordance with our staff privacy information.
Complaints
We keep complaint information for as long as is reasonably necessary to investigate and respond to the complaint and for a reasonable period afterwards to comply with legal, regulatory and professional obligations and to manage potential claims.
If an enquiry becomes a client matter, our separate client privacy information and file retention arrangements will apply instead.
9. Cookies and similar technologies
We do not currently use this website for analytics, advertising or profiling cookies.
Our website hosting and infrastructure providers may process limited technical information necessary to deliver, secure and maintain the website.
This website may also include third-party map or location functionality. Those services may collect technical data such as your IP address and may use cookies or similar technologies, particularly if you interact with them or already have an account with the relevant provider.
If we introduce analytics, advertising cookies or other non-essential tracking technologies in future, we will update this notice and, where required by law, provide an appropriate consent mechanism.
10. External websites and third-party services
This website may contain links to third-party websites and may include third-party services such as map functionality.
If you use those links or services, the relevant third party may collect personal data in accordance with its own privacy practices. We are not responsible for the privacy practices of third-party websites or services.
11. Your rights
Subject to applicable law, you may have the right to:
- ask for access to your personal data;
- ask for incorrect personal data to be corrected;
- ask for personal data to be erased;
- ask for processing to be restricted;
- object to processing based on legitimate interests;
- ask for transfer of certain personal data to you or another organisation;
- withdraw consent, where we rely on consent; and
- complain to the Information Commissioner’s Office.
12. Your choice to provide information
You do not have to provide personal data to us. However, if you do not provide information that is needed for an enquiry, complaint or application, we may not be able to respond properly.
13. Automated decision-making
We do not use automated decision-making or profiling through this website.
14. Security
We use appropriate technical and organisational measures to help protect personal data processed through or in connection with this website.
15. Contact us about privacy
If you have any questions about this notice or how we handle personal data, please contact us:
Rosalind Watchorn Solicitors
10 Kenwood Park Road
Sheffield
S7 1NF
Email: mail@rwatchorn.co.uk
Telephone: 0114 229 0160
16. Complaints
We hope we can resolve any query or concern you raise about our use of your personal data.
You also have the right to make a complaint to the Information Commissioner’s Office.
17. Changes to this notice
We may update this privacy notice from time to time. Any updated version will be posted on this website with a revised “Last updated” date.
If you have any questions about our privacy policy, please feel free to contact us by email at mail@rwatchorn.co.uk or by phone at 0114 229 0160.
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